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Jan 31, 2017

Important: HP Battery Safety Recall and Replacement Program

If you have purchased any Hewlett Packard laptop(s) between March 2013 and October 2016 we would like to make you aware of a 'Safety Recall and Replacement Program' in place on batteries that shipped in some HP laptops during this time. 

To see more details on this recall and check if a laptop battery you have is affected, please go to the recall program website at www.HP.com/go/batteryprogram2016

https://h30686.www3.hp.com/document/2016%20Battery%20Recall_Poster_FINAL_V3_en-US.pdf

https://h30686.www3.hp.com/document/2016%20Battery%20Recall_retail%20customer%20letter_final_v3_en-US.pdf

 

Regards

Galway Cartridge Team

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HP 903XL/953XL Firmware update Oct 9, 2023

HP released a firmware update on September 26, 2023 that impacts the HP inkjet cartridge range of 903XL/953XL.

How the firmware update is delivered:

  • This is a push update and can be installed with minimal user intervention
  • Installed cartridges will continue to operate but will not show ink levels
  • All current chips and cartridges are impacted
  • Galway Cartridge recommends all customers turn automatic updates off.

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