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Sep 23, 2015

HP Global Firmware

We are advising customers of a recent firmware update affecting ALL HP single tank printers, namely those concerned:-


HP 932/933/934/935/950/951/970/971.

Our current compatible chips are unsupported by the new firmware and we will resume supply of these units once we confirm our position with the chip manufacturer. 

If you have any further questions or concerns then please contact us to discuss. We will as always update you as soon as possible with further developments

It should be noted that this is an industry wide problem and no alternative supplier will have a remedy for this issue.


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HP 903XL/953XL Firmware update Oct 9, 2023

HP released a firmware update on September 26, 2023 that impacts the HP inkjet cartridge range of 903XL/953XL.

How the firmware update is delivered:

  • This is a push update and can be installed with minimal user intervention
  • Installed cartridges will continue to operate but will not show ink levels
  • All current chips and cartridges are impacted
  • Galway Cartridge recommends all customers turn automatic updates off.

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